Assistant Store Manager​/Bench Manager

Assistant Store Manager / Bench Manager

Employment Type: Full Time

Supervisor: Store Manager

Location: Must be willing to relocate

To assist the store manager in operating a store that stresses the importance of customer service, maintains associate morale, provides training, and maximizes sales and profits.

• Bachelor’s degree in business related field preferred
• Minimum 2 years of retail or managerial experience
• Satisfactory completion of National Retail Hardware Association test within three months of starting
• Valid driver’s license with clean driving record

• Interact, assist, and provide prompt attention to customers and associates throughout entire store
• Assist store manager in maintaining and ensuring cleanliness and appearance of the store
• May be required to perform tasks normally required of associates in every classification including, but not limited to, driving forklift, load outs, changing tires, and running cash registers
• Perform daily walking tour of store to ensure all areas meet company standards and to assign duties
• Produce timely results in areas not meeting company standards, and follow through on priorities
• Observe needs of customers through merchandising, stock levels, prompt service, refunds and sales
• Aid in maintaining all aspects of merchandising including but not limited to endcaps, displays, signing, facing, and cross merchandising
• Provide training for associates as needed and help maintain a knowledgeable associate base
• Aid in the supervision of all store personnel and notify manager of problems arising in the day-to-day operation of the store
• Assist manager in maintaining proper staffing needs, follow hiring procedures, and maintain consistent disciplinary action as directed by manager
• Play a role in Ad Set and maintenance
• Learn manager responsibilities, such as operations, scheduling, training, personnel issues, etc.
• Responsible for inventory and order verification, and overseeing bank deposits when manager is not available
• Perform various administration functions and open and close the store as needed
• Be involved in the community in which the store serves and encourage others to get involved in non-profit organizations
• Other duties as requested by management

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficient in Word, Excel, Outlook and Power Point, as well as knowledge of spreadsheet analysis
• Exhibit a high level of integrity and business ethics to handle sensitive and confidential information
• Excellent written and verbal communication skills and the ability to effectively express ideas or instructions to others
• Ability to ready and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to perform forecasting, marketing, and analysis
• Ability to write routine reports, correspondence and speak effectively before individuals or groups
• Ability to calculate figures and amounts such as discounts, percentages, and volume
• Sufficient knowledge of bookkeeping and accounting principles to accurately maintain basic store records.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Excellent organizational skills with the ability to plan, prioritize and organize a diversified workload with multiple priorities
• Ability to work well under pressure with attention to detail and flexible in attending to new priorities as they arise
• Good decision-making and problem-solving skills and ability to make realistic and rational decisions based on logical assumptions and relevant facts
• Some knowledge in construction, maintenance, electrical, repair, plumbing, forklift and pallet jack operations is helpful but not required
• Ability to assign and evaluate work, coach, mentor, delegate, do planning, recordkeeping, reporting, supervising, and…