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Service Advisor

Job in Durrington, Amesbury, Wiltshire, SP4, England, UK
Listing for: Perfect Placement UK Ltd
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 30000 - 35000 GBP Yearly GBP 30000.00 35000.00 YEAR
Job Description & How to Apply Below

We are recruiting on behalf of a reputable, family-run automotive business located in the South Wiltshire region for the position of Vehicle Service Advisor. This is an excellent opportunity for an experienced Service Advisor seeking a stable, long-term career within a respected independent service centre. The successful Service Advisor will play a crucial role at the front desk, providing exceptional customer service and ensuring efficient communication between customers and the workshop team.

Benefits
  • Competitive salary between £30,000 and £35,000 per annum, negotiable based on experience
  • 20 days annual leave plus bank holidays
  • Workplace pension scheme
  • Access to ongoing technical training and professional development
  • Opportunity to work with a well-established, family-run business operating since 2003
  • 42.5-hour week, Monday to Friday, with shifts either 8:00am-5:30pm or 8:30am-6:00pm
  • Staff purchase discounts
Duties
  • Meet and greet customers at the Service Department front desk
  • Coordinate with the workshop team to monitor work in progress and communicate updates to customers
  • Schedule vehicle services, maintenance, and repairs
  • Source and supply parts required by the workshop team
  • Upsell additional services and products where appropriate
  • Maintain a high standard of customer service through effective communication and organisation
  • Keep accurate records of vehicle service history and customer interactions
Requirements
  • Recent or current experience as a Vehicle Service Advisor or in a similar role within the automotive industry
  • Strong organisational skills and IT literacy
  • Excellent communication skills to deliver outstanding customer service
  • Reside within a reasonable commuting distance of South Wiltshire (e.g., Andover, Salisbury, Marlborough, Devizes)
  • Ability to maintain a professional and proactive approach in a busy environment

Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement, covering Durrington and Wiltshire, today to discover more about this fantastic Service Advisor opportunity.

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