Planner; Nights

Lanes Group is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

supports Southern Water's wastewater operations by delivering specialist tankering and treatment solutions across Hampshire, Sussex and the Isle of Wight regions. Working closely with operational teams, the LMC plays a key role in maintaining network resilience, responding to incidents, supporting planned maintenance activities, and helping to protect customers and the environment.

Our Tankering Division provides a flexible fleet resource to manage wastewater movements across the network, while our Treatment Division delivers specialist services to clean, maintain and optimise critical wastewater assets

We are looking for a Senior Planner to work with the team of HGV Tanker Drivers who works across the Region. You will be responsible for ensuring that the work is carried out efficiently in line the Southern Water Contract. The work incorporates tankering various non-hazardous liquids from sites to disposal facilities across the regions. Your work will involve being the main point of contact for clients and stakeholders.

Location:

Durrington Head Office, Worthing, West Sussex

Job Type:permanent, full-time

Hours:

4 on 4 off night shift,(6:00pm - 6:00am).

Salary: £40,000 per annum

• Update the job details in Big Change / Ortec based on new information or feedback.
• Close jobs on Big Change if not carried out by drivers.
• Escalate unresolves backlogs to relevant managers.
• Ensure all planning, job, and locations spreadsheets current and accurate.
• Maintain shared inboxes with timely responses and organised records.
• Capture and log all customer and contractor communications.
• Track Tankering departure timings via samsara.
• Monitor and respond to reactive work requests and escalations.
• Maintain live operative locations spreadsheets for accurate deployment.
• Coordinate with drivers to confirm dispatch times, routes and availabilities.
• Review and assign client requests promptly via Big change / Ortec.
• Capture and log changes to job details, site notes and client feedback.
• Update compliance reports and speak to relevant management for any failings.
• Record downtime, delays and reasons for missed SLAs
• Any ad-hoc from lead planner

• Experience in a planning or logistics role
• Proficient in Microsoft 365
• Interpersonal, relationship-building and networking skills
• Ability to multitask and prioritize

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.

Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:

• Leading
  :
  Acts as a role model, shaping the learning agenda and influencing change.
• Agile
  :
  Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing
  :
  Supports the development of others through coaching and structured development plans.
• Engaging
  :
  Inspires and motivates learners, builds trust and credibility
• Safe & Secure: Ensures all learning is aligned to safety and compliance standards.

Strive to be always positive and constructive

Adhere to all…