Entry-Level IT Support at LED Roadway

Start your IT journey with LED Roadway Lighting as a Junior IT Support specialist in Amherst, Nova Scotia. Utilize your skills to provide Tier 1/2 support and solve technical issues.

Join our dynamic technology team at LED Roadway Lighting. This entry-level role focuses on IT support, computer networking, and troubleshooting. Candidates must possess recent IT training or equivalent experience, combined with a strong customer service orientation.

Key Responsibilities:

• Provide Tier 1/2 IT support via the IT Ticketing System

• Deploy and decommission end-user hardware effectively

• Execute user account lifecycle tasks in Microsoft 365

• Document recurring issues and contribute to the knowledge base

• Support customers with basic Video Management System assistance

Requirements:

• Recent graduate in Information Technology or related field

• Familiarity with Microsoft 365 and Windows administration

• Understanding of basic networking concepts

• Strong customer service and communication skills

• Ability to lift up to 50 lbs as needed

Elevate your IT skills while contributing to impactful technology solutions at LED Roadway Lighting.
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