Quality Assurance & Strategy Expert

Position: Samsara Quality Assurance & Strategy Expert
Join Samsara as a Quality Assurance and Strategy Expert to bolster the efficiency of our Deal Support operations remotely. Focus on quality programs that elevate our deal processing standards.

In this role, you will utilize your quality assurance expertise to enhance the performance of deal lifecycle processes. Collaborating with key stakeholders, you will provide valuable insights backed by data analysis. This position is perfect for a candidate eager to build a sustainable quality culture while addressing complex sales and operational challenges.

Key Responsibilities:

• Conduct audits of deal workflows to ensure quality compliance

• Design a coaching framework to enhance team performance

• Analyze quality data to generate impactful recommendations

• Manage initiatives that improve tools and processes

• Foster collaboration with Sales and Operations teams

Requirements:

• 3–5 years in quality assurance or process improvement

• Proven experience in designing quality rubrics

• Strong analytical skills in identifying trends

• Ability to communicate feedback effectively across teams

• Experience with AI in quality automation

Play a pivotal role in shaping quality assurance practices at Samsara, guiding the future of operational excellence.
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