Site Supervisor

Working out of Cumberland Regional Hospital in Amherst, this position also covers All-Saints Springhill Hospital, & the North Cumberland Health Care Centre in Pugwash.

Site: Cumberland Regional Hospital, All-Saints Springhill Hospital, North Cumberland Health Care Centre

Hours: Monday-Friday; 7am-3pm

Key Responsibilities:

The Site Supervisor is responsible for the direct supervision & monitoring of all security related duties for their site(s). They are to ensure adherence to all security operations, and that policies & procedures of the client and Paladin are followed. You are responsible for all aspects of Paladin's day to day business at your site and are the frontline representative/extension of Paladin Management.

As a Paladin Supervisor, you’re expected to assist with the continued development of all officers working at your site as well as the enforcement and development of new & existing policies and procedures. You should ensure that all paperwork is completed in full and to the standards expected by Paladin & our Client. You are expected to investigate all issues/complaints brought forward to you and pass those findings on to the Management Team.

Paladin Supervisors work closely with their assigned Portfolio Resource Coordinator & Client Service Manager to ensure that all of the needs of the Client are being met and that the security department at their site is running smoothly.

Specific Duties

• The duties of the Site Supervisors are to run the shift & team effectively. This includes daily paperwork (ie: incident reports, daily log sheets, contractor sign in/out sheets, shift sign in log, memo books, and monthly audit forms)
• Operational requirements that must be met include: escorts, daily unlocks and lock ups, accesses, and any emergency response that arises (i.e. Fire alarms, first aid calls, etc)
• Site Supervisors are responsible for ensuring all incidents reports written during their shifts are completed and legible
• Site Supervisors will be first response to all major emergencies and command their shift to react accordingly. This may require dealing with emergency agencies or directly with the client
• The Site Supervisors must also have knowledge of the Operation Manuals and the information at base to contact whomever is necessary
• Site Supervisors are also responsible for ensuring open communication amongst their staff. Problems with morale, or staff, must be reported immediately to the CSM
• Site Supervisors will ensure the desk area is kept clean and that all binders are audited weekly
• Site Supervisors will ensure the base area has all keys and passes accounted for and will not distribute any equipment without checking proper identification
• Site Supervisors will check their email and print off necessary memos for the appropriate binders
• Site Supervisors must ensure all officers have been briefed properly at the beginning and end of their shifts and that the officers on their shifts have received their breaks in a timely manner.
• Site Supervisors must ensure all staff is present before they themselves leave the site and will stay if no other officer is able until a suitable replacement arrives
• Site Supervisors will regularly audit the notebooks of officers, ensuring the a high quality of reporting is upheld
• Site Supervisors who issue a disciplinary citation or accolade citation will forward the paperwork to the CSM/HR

Prerequisites

• Previous supervisory experience
• Previous security experience, healthcare security experience preferred
• Able to clear a criminal background check
• Authorization to work (full-time) in Canda
• Intermediate (Standard First Aid CPR
  
  C)
• Previous training in Use of Force and Management of Aggressive Behaviour is preferred. Candidates without this training can enrol into Paladin's onboarding program

Why choose Paladin?

• Competitive wage & benefits package
• Free Uniforms
• Company paid Security license
• Dry cleaning & tailoring allowance
• Flexible, daily pay options available

High School Diploma/GED

First Aid and CPR - Level C Certification

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