Assistant to Class Deans - Research and Assessment

Position: Assistant to the Class Deans - Research and Assessment
Assistant to the Class Deans - Research and Assessment

Amherst Campus
Full Time
JR7392

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Assistant to the Class Deans
- Research and Assessment position. The Assistant to the Class Deans
- Research and Assessment is a full-time, year-round position. The expected salary range for this job opportunity is: $27 to $31 per hour.

The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families.  for Benefits Information .

Reporting to the Associate Dean of Students & Class Dean ("Associate Dean"), the Assistant to the Class Deans ("the Assistant") provides high-level administrative support to the Class Deans, is a key liaison with the Registrar's office and serves as a resource in solving complex administrative issues. Additionally, this position assists the Class Dean's office in tracking assessment data, research, and report writing on a variety of topics as needed.

The Assistant provides a wide range of administrative support to the Class Deans Office, which is vital in order to support students' academic progress at the College. In addition, the Assistant provides support to the departments of Student Care and Community Standards, when necessary, in support of the Associate Dean and the Office Manager for Student Care, Community Standards, and the Class Deans.

The Assistant's tasks follow an annual rhythm that aligns with the academic calendar in regard to tasks such as supporting the Academic Standing process, extensions, and supporting the student return process. However, each day contains a wide variety of tasks that are often unpredictable. From greeting students and other guests as needed, which at times includes managing urgent student crises and connecting them to their Class Dean or other campus resources, to supporting the deans in managing unanticipated urgent appointments and/or research alongside the daily or weekly tasks that must be maintained.

The Assistant is responsible for clear, professional communication within the office as well as with students, faculty, staff and occasionally with families. While this position is not responsible for sharing policies with students, it is important that they understand the relevant academic policies in order to provide direction to students and to ensure the office business processes are functioning correctly.

The Assistant takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.

This position is not eligible for remote work.

Summary of Responsibilities:

Class Dean Administrative Support

• Serve as a Class Dean's Office information resource, determining student needs, providing information, and directing them to the appropriate person/department.
• Act as a liaison between students and faculty, and parents and deans, as well as other offices (Registrar, Financial Aid, Admissions, Institutional Research, and the Office of Community Living).
• Collaborate with the Registrar's office and faculty members to assist with the missing and final grade submittal process.
• Maintain class deans' calendars, schedule meetings and events, including coordinating logistics, and prepare and distribute agendas.
• Schedule and coordinate meetings with individual students, committees, and groups.
• Maintain education records in Maxient and Perceptive Content.
• Academic Extensions - process documents, communicate with students, faculty, and the Registrar's Office.
• Assist in onboarding new Faculty Class Deans in understanding office procedures and preparing for cyclical academic processes.
• Greet visitors, and respond to both internal and external correspondence via the telephone and in person; refer individuals to appropriate departments as necessary. Provide direction and/or assistance in resolving problems, issues and/or…