Clerk IV; UMass Police Department

Title: Clerk IV (UMass Police Department)

Executive Area: Student Affairs & Campus Life

College/School/MBU: University Police Department

Department: Police Operations

Work Location: Amherst

Schedule: Full Time

Work Arrangement: Hybrid

The Clerk IV provides administrative, payroll, and records support to the University of Massachusetts Police Department (UMPD) including managing overtime assignments, maintaining police records, preparing documents, and assisting staff and the public. Ensures accuracy, confidentiality, and compliance with established policies and procedures while working independently with minimal supervision.

• Performs UMPD payroll and overtime functions, including processing payroll transactions, tracking assignments, maintaining records, verifying reports, and ensuring compliance with campus policies.
• Prepares invoices for outside-detail, construction, and campus event overtime, coordinates with companies and campus departments to ensure timely billing and payment. Serves as a liaison with the University Payroll Office to resolve issues and clarify procedures.
• Ensures appropriate and timely payment for employees on protected leaves and completes and/or coordinates required Workers’ Compensation documentation, in accordance with applicable requirements. Updates computer attendance and payroll system based upon tri-annual shift bids.
• Hires, trains, and functionally supervises 1–2 student employees and completes student hiring paperwork as needed.
• Collects, reviews, processes, and maintains criminal records, accident reports, trespass paperwork, citations, and other related documentation. Ensures trespass paperwork is completed and processed appropriately and distributes information to the appropriate departments and offices as needed.
• Receives requests for information related to criminal and traffic matters from authorized individuals and organizations. Retrieves, reviews, and redacts records as appropriate in accordance with applicable public records laws and established guidelines. Submits records to supervisors for review and approval when required and provides information for non-routine requests.
• Maintains confidentiality and awareness of CORI information and the regulations regarding dissemination of information. Completes background checks and compiles necessary data for State and Federal law enforcement agencies. Maintains and destroys records in accordance with applicable state laws, regulations, and established guidelines.
• Maintains the department’s daily/Clery Crime Log, Clery Crime database, annual Clery activity file, and department website, as needed, in accordance with established practices.
• Assists with the preparation, design, and publication of the University’s Annual Security Report and attends training to maintain knowledge of Clery Act requirements, compliance standards, and regulatory changes.
• Serves as the departmental liaison with other departments, providing administrative and clerical support to facilitate employees’ access to and use of shared systems, processes, and services.
• Assists visitors, receives packages and documents, answers phones and emails, and provides office coverage as needed.

• Performs related duties, as assigned, or required. Understands responsibilities with respect to Title IX, Clery, and other compliance requirements.
• Demonstrates capacity, skill, and willingness to engage students, and contribute to student success.
• Understands responsibilities, with respect to conflicts of interest, and behaves in ways consistent both with law and with University policy.
• Contributes toward creating a positive and respectful workplace. Uses access to sensitive and/or not yet public University related information…