Assistant Director of Student Parent Programs

Title: Assistant Director of Student Parent Programs

Executive Area: Student Affairs & Campus Life

College/School/MBU: Dean of Students

Department: Dean of Students

Work Location: Amherst

Schedule: Full Time

Work Arrangement: Onsite

Under the general direction of the Director of Student Parent Programs, the Assistant Director of Student Parent Programs performs a variety of functions and responsibilities related to the delivery of non-clinical case management and wraparound services, with primary responsibility for supporting student parents and coordinating programs and services that promote student parent success, persistence, and degree completion.

• Assists with the day-to-day operations of Student Parent Programs, including grant-funded services and university-funded initiatives, ensuring effective and efficient service delivery.
• Assists in the development, implementation, and assessment of educational initiatives, services, and processes related to Student Parent Programs, ensuring alignment with divisional and institutional priorities. Manages the recruitment, selection, training, and supervision of 5-10 undergraduate student employees.
• Provides a continuum of case management services to student parents navigating complex and/or extenuating circumstances related to personal, academic, mental health, physical health, psychosocial adjustment, childcare or basic needs. This includes, but is not limited to, conducting non-clinical assessment of concerns/referrals, meeting with students, connecting students with campus and community resources, collaborating with campus and community partners in supporting student parents.
• Serves as Project Coordinator for grant-funded programs, including supervision of a Graduate Assistant and coordination of student support services. Provides ongoing case management and wraparound support to program participants; administers participant recruitment, eligibility verification, enrollment, and ongoing compliance monitoring. Maintains accurate program records, tracks participant outcomes, and ensures adherence to all grant, contractual, regulatory, and university reporting requirements.
• Serves as a subject matter expert and resource for student parents, provides information, support, and coordinated referrals related to childcare access, family leave, Title IX protections for pregnant and parenting students, basic needs resources, and services that promote student success and retention.
• Reviews referrals from faculty, staff, and other members of the campus community regarding new and existing concerns. Autonomously manages a caseload of students, providing individualized case management, tailored intervention, support and connection to campus and community resources, as well as consistent follow-up to students until the concern is resolved or the student has successfully connected to an appropriate source of support.
  
  Connects with designated emergency contacts or outside agencies as appropriate.
• Uses sound professional judgement and university policies to determine the appropriate follow up for the student and the referring party. Referrals to the CARE or BIT teams are needed if emergency services need to be alerted, and/or if emergency contact needs to be notified.
• Manages financial administration for grant-funded and university-funded student parent initiatives, including processing childcare subsidy and emergency grant awards in coordination with Financial Aid Services and the Bursar's Office. Monitors expenditures, maintains budget documentation, reconciles program expenses, and ensure compliance with all funding source requirements, university policies, and fiscal controls. Prepare fiscal and programmatic reports, maintain supporting documentation for audits and compliance reviews, and contribute to grant applications, annual reports, and funding updates.
• Develops and delivers outreach initiatives, workshops, and trainings for student parents and campus partners to increase awareness of services and promote student parent success. Supports strategic communication and outreach efforts, including digital engagement, program promotion, and partnerships to enhance program visibility and accessibility. Utilizes data, assessment outcomes, and student trends to inform program improvements, operational decisions, and strategic planning efforts.
• Supports the maintenance of applicable databases of internal and external resources available to students. Contributes to special…