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IT Service Desk Specialist – Tier 1-2
Job in
Amherst, Hampshire County, Massachusetts, 01002, USA
Listed on 2026-01-01
Listing for:
UMass Boston
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A public research university in Massachusetts is seeking a Service Desk Specialist to assist the community with IT-related inquiries and support. The role involves troubleshooting technical issues, managing requests, and contributing to service improvement efforts. Candidates should have a high school degree with one year of related experience, along with strong customer service skills. This position offers a lively work environment with a Monday to Friday schedule and occasional night and weekend shifts.
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