Building Automation & Controls Manager

About UMass Amherst

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land‑grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450‑acres in scenic Western Massachusetts and boasts state‑of‑the‑art facilities for teaching, research, scholarship, and creative activity.

The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued—and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.

Under the direction of the Assistant Director of Building Maintenance and Engineering, the Building Automation and Controls Manager is primarily responsible for the operation and the management of campus technicians in charge of the building automation system (BAS) operation and maintenance. This position partners with managers and other supervisors in charge on the HVAC, plumbing, electrical and other assets trades to maintain campus equipment and operational efficiency.

The Building Automation and Controls Manager oversees the commissioning, repair, maintenance, calibration and upgrades of the BAS equipment on campus.

• Manages a team of Controls Technicians responsible for operating and maintaining all campus BAS systems connected to HVAC, electrical, mechanical, and plumbing equipment.
• Interacts with work management teams across campus to ensure requests and work orders are handled properly and executed in a timely fashion. Operates University vehicles to drive between multiple campus or facility locations to oversee BAS operations, perform site inspections, or manage teams across buildings.
• Develops, implements, and evaluates a comprehensive BAS maintenance program incorporating preventive and predictive maintenance aligned with industry best practices. Ensures preventive maintenance and calibration tasks are accurately programmed and executed through the CMMS.
• Processes and keeps track of key performance indexes (KPI) for team productivity and performance. Utilizes appropriate records and logs.
• Develops and implements quality training programs to maximize the effectiveness of the maintenance staff. Participates in the selection of maintenance staff; meets with and maintains harmonious relationships with building coordinators, customer service representatives and university stakeholders.
• Mentors and coaches staff through on‑going training to maintain a high level of service to the campus community.
• Provides technical expertise to plant personnel using BAS and related tools to troubleshoot equipment issues, perform root cause analysis, and assess whether equipment meets intended or current service conditions.
• Utilizes the campus DDC BAS to monitor equipment operation and performance, rotate equipment for serviceability, analyze data to predict failures, and optimize building comfort and energy use.
• Recommends, plans, and manages the repair or replacement of BAS controllers (supervisory controllers, field controllers, end devices) and other electrical, mechanical, and HVAC systems.
• Coordinates work performed by contractors and/or Facilities Management personnel. Supervises and instructs helpers from other trades such as in Electrical, HVAC, plumbing and pipe‑fitting tasks.
• Ensures that all warranty documentation and design‑intent information for new construction and renovation projects are properly delivered to Facilities Management. Verifies that installed equipment meets design requirements, is accessible for maintenance, and that Facilities Management staff receive appropriate training on all new systems.
• Provides oversight to ensure teams adhere to established safety protocols, preventive…