FLEX Direct Care Professional

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Developmental and Brain Injury Division (DBIS) – Full Time

Location:

Multiple sites across Hampshire County (see details below)

Pay: $21.00 (See details below)

Schedule:

• Tuesday - Saturday, 2nd Shift
• Sunday - Thursday, 2nd Shift

At Service Net, we believe every person deserves the opportunity to live a safe, meaningful, and fulfilling life. Our DBIS team provides compassionate, respectful support to adults with developmental disabilities and brain injuries—helping them thrive at home and in the community.

We’re looking for flexible and motivated team members to join our Float Direct Care staff. In this role, you’ll work across multiple residential programs in Hampden County, supporting individuals where you’re needed most.

• Work in multiple residential locations (developmental and/or brain injury programs) as assigned by the Director.
• Support residents with daily living skills, including the use of adaptive equipment, dining guidelines, and personal care.
• Assist with meals, cleaning, laundry, grocery shopping, and creating a comfortable home environment.
• Provide transportation to appointments, activities, and community events.
• Maintain accurate records through daily shift notes, data tracking, and other documentation.
• Support residents in developing and achieving their personal goals.
• Administer medications.
• Stay current with required certifications and trainings.
• Perform additional program-related tasks as assigned.

• Valid driver’s license for a minimum of 6 months; acceptable motor vehicle record.
• Medication Administration Certificate required.
• CPR / First Aid – Training provided.
• Proactive Approaches to Behavioral Challenges (PABC Restraint Certificate) – Training provided.
• Physical ability to perform the requirements of this position and ensure residents' safety.
• Basic computer/office skills.
• Background check (CORI).

• $21/hr – Base $18/hr + $2/hr MAP certification differential + $1/hr FLEX differential

• Paid orientation and trainings.
• Generous paid time off.
• Comprehensive health and dental insurance.
• 403(b) retirement plan with employer match.
• Paid life insurance and long-term disability.
• Tuition assistance and career advancement opportunities.
• A supportive culture of teamwork and respect.

• Easthampton, Amherst, Hadley, S. Hadley, Florence, Belchertown, Whately, Williamsburg, Granby, & Ware

Programs located throughout Berkshire, Franklin, Hampden, & Hampshire counties

Service Net is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

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Service Net is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #Jobs That Matter