Customer Service Assistant

About the vacancy" + "

Vacancy
" + "Organisation:
Carmarthenshire County Council
" + "Number of vacancies: 1
" + "Contract type:
Permanent Part Time
" + "

Location:

Ammanford
" + "Grade:
Grade B +8%

If part time and/or term time, the full time salary quoted (based on 37hrs) will be pro‑rated accordingly.

Hourly Rate: £13.67 - £13.88
" + "Contract

Hours:

15 Hours

Are you a highly motivated individual with excellent communication skills and a passion for providing exceptional customer service? Join our dynamic team and play a key role in ensuring a positive and enjoyable experience for customers. You will assist in delivering on our ambition to improve wellbeing by inspiring our population to be active for life in an inclusive, friendly environment that puts customers first.

We are seeking enthusiastic, highly motivated individuals. If that’s you, why not help us make a difference.

Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level.

23/06/2026, 23:55

" + "
• Automatic enrolment into the Local Government Pension Scheme
" + "
• Generous annual leave entitlement with the option of purchasing additional annual leave
" + "
• Access to staff health and wellbeing support
" + "
• Personal development and career progression
" + "
• Staff discount schemes and other benefits (e.g., cycle‑to‑work scheme)
" + "
• Flexible working and family‑friendly policies
" + "

We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all staff are vetted, selected, trained, and supervised fairly and to a high standard so they can provide safe, effective, and compassionate care.

Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool.

You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations:

Lease Note
:
If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.