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Field Service Excellence Lead – Wales & South West

Job in Ammanford, Carmarthenshire, SA18, Wales, UK
Listing for: HomeServe Membership Ltd
Full Time position
Listed on 2026-10-10
Job specializations:
  • Management
    Operations Management, General Management
Salary/Wage Range or Industry Benchmark: 50000 - 55000 GBP Yearly GBP 50000.00 55000.00 YEAR
Job Description & How to Apply Below

Home Serve Membership Ltd is seeking a Service Excellence Manager to lead our field-based Plumbing Engineers across Wales and the South West. You will coach, develop and performance-manage a small to mid-size team, ensuring service excellence and strong customer outcomes.

You will drive operational performance, monitor budgets and KPIs, and deliver consistent high-quality service through effective leadership and engagement. A full UK driving licence and field-based travel are required.

This posting is for the Field Service Excellence Lead – Wales & South West role at Home Serve Membership Ltd, based in Ammanford, Wales, United Kingdom.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 50.000 - 55.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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