Casual Customer Service Assistant

About the vacancy

Vacancy

Organisation:
Carmarthenshire County Council

Number of vacancies: 2

Contract type:
Casual

Location:

Ammanford

Grade:
Grade B

Hourly Rate: £13.45 (Including Real Living Wage Supplement)

Contract

Hours:

0

Closing date: 23/06/2026, 23:55

Are you a highly motivated individual with excellent communication skills and a passion for providing exceptional customer service? Join our dynamic team at Actif as a Customer Service Assistant and play a key role in ensuring a positive and enjoyable experience for our customers. You will assist in delivering on Actif's ambition to improve wellbeing through inspiring our population to be active for life by providing an inclusive and friendly environment that puts the needs of customers at the heart of everything we do.

Are you looking for a career where your development is a priority with a clear pathway? We are seeking enthusiastic, highly motivated individuals to join our team. If that's you, why not help us make a difference.

Level 3 – You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level.

• Automatic enrolment into the Local Government Pension Scheme
• Generous annual leave entitlement with the option of purchasing additional annual leave
• Access to staff health and wellbeing support
• Personal development and career progression
• Staff discount schemes and other benefits e.g., cycle-to-work scheme
• Flexible working and family friendly policies

We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

We have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool.

Eligibility:
You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations:  If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.