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SMB Customer Success Manager - Onboarding

Job in Ammon, Bonneville County, Idaho, USA
Listing for: Nooks
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: SMB Customer Success Manager - Onboarding & Renewals

Nooks is seeking an SMB Customer Success Manager to maximize value for a portfolio of 150 SMB accounts across EST/EMEA. The role blends onboarding, proactive outreach, and renewal management, with a focus on delivering high-value content and smoothing the customer journey.

You will collaborate across teams in a fast-paced startup environment. Ideal candidates bring 1+ years in SDR or CSM, strong data analytics, and experience with Outreach/Salesloft/Hub Spot.

As a SMB Customer Success Manager
- Onboarding & Renewals, you will play an important part at Nooks in Ammon, , United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the SMB Customer Success Manager
- Onboarding & Renewals role in the description above.

We appreciate your interest in this position.

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