AI Architect

Join to apply for the AI Architect role at Voya Financial
.

We’re looking for a hands‑on AI Architect to lead the design and deployment of cutting‑edge AI solutions that drive operational efficiency and innovation across our organization. As our AI Champion
, you’ll work cross‑functionally to identify high‑impact opportunities, architect scalable GenAI and agentic workflows, and bring transformative AI capabilities to life. Finance industry experience is preferred but not required.

• Collaborate with business and technical stakeholders to translate real‑world challenges into AI‑powered solutions.
• Architect and build GenAI chatbots and agentic workflows for automation, decision support, and customer engagement.
• Design and implement embedding models and vector indexes for intelligent search and recommendation systems.
• Set up and optimize Azure cloud infrastructure to support scalable GenAI and agentic AI pipelines.
• Lead AI projects from ideation to production, ensuring alignment with business goals and measurable outcomes.
• Communicate complex AI concepts to non‑technical stakeholders across departments.
• Monitor and refine AI models to ensure accuracy, performance, and reliability.
• Stay ahead of AI trends and tools to continuously evolve our capabilities.

• Proven experience designing and building GenAI chatbots using LLMs and prompt engineering.
• Hands‑on development of agentic workflows that integrate reasoning, planning, and tool use.
• Strong understanding of embedding models, vector databases, and semantic search.
• Experience with Azure AI services (OpenAI, Cognitive Services, Azure ML, etc.).
• Familiarity with AI Foundry, Snowflake, Databricks, and/or UiPath.
• Proficiency in Python and modern ML frameworks (Lang Chain, Hugging Face, PyTorch, etc.).
• Knowledge of MLOps, CI/CD pipelines, and model governance.
• Bonus: Experience applying AI to real‑world business operations or customer‑facing applications.
• Bonus: Experience in financial services use cases like credit scoring, fraud detection, or portfolio optimization.

• Shape the future of AI innovation.
• Work with cutting‑edge tools and technologies.
• Collaborate with a forward‑thinking team.
• Make a measurable impact across the organization.

Apply now or reach out to learn more.

Voya is committed to pay that’s fair and equitable. The below annual base salary range reflects the expected hiring range(s) for this position in the listed locations: $180,000–$195,000. In addition to base salary, Voya offers incentive opportunities based on the role to reward the achievement of annual performance objectives. Compensation may vary based on geographic location, work experience, education, licensure requirements and/or skill level.

• Health, dental, vision and life insurance plans.
• 401(k) savings plan with generous company matching contributions (up to 6%).
• Voya Retirement Plan – employer‑paid cash balance retirement plan (4%).
• Tuition reimbursement up to $5,250/year.
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time – 40 hours per calendar year.

• Customer Focused:
  Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking:
  Thoughtful process of analyzing data and problem‑solving data to reach a well‑reasoned solution.
• Team Mentality:
  Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen:
  Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility:
  Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Voya Financial is an equal‑opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Voya is committed to the inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please refer to resources for applicants with disabilities.