Office Administrator and Travel Coordinator

Overview

To ensure the provision of travel coordination and office administration services for AM Best’s Amsterdam office.

AM Best’s office is based in the finance district of Amsterdam and has a team of approximately 10 analytical staff who provide financial strength ratings to the insurance industry within the European market. There is a broad array of expertise and international background in the team who are supported by a wider business function in Amsterdam and London. The team also work closely with its other office in the US, Mexico, UK and Asia.

Travel Coordination:

• Arrange domestic and international travel, including flights, accommodations, and ground transportation
• Prepare detailed travel itineraries and ensure employees have necessary documentation including visas
• Track travel expenses and reconcile invoices or expense reports
• Adjust travel arrangements and provide real-time support when plans change

Office Administration:

• Oversee daily office operations to ensure a smooth and efficient work environment
• Serve as the primary point of contact for internal teams and external vendors including managing the relationship with the building service provider
• Manage office supplies, equipment, and maintenance needs
• Organise and maintain digital and physical filing systems
• Assist with preparing reports, presentations, and correspondence, as required
• Support HR and Office Management activities such as onboarding new joiners and managing the health and safety requirements of the office
• Coordinate meeting logistics, including room bookings and VC bookings
• Handle incoming calls, emails, and general enquiries
• Organise team events and manage associated social budget

• Experience of researching and booking travel through both an agency and directly
• Diary management experience, scheduling meetings, drafting correspondence, handling telephone calls
• Dutch language is an advantage
• Excellent written and verbal communication skills in English
• Proficiency in office software / Microsoft office suite (word, ppt, excel)