Product Support Specialist

Fulltime/parttime | Houthavens, Amsterdam

Together, we make sure everything runs smoothly behind the scenes.

At BARTS, it’s all about great products, quality and having fun. Since 1986, we’ve been creating accessories people love to wear, from warm winter must-haves to summer essentials. From our inspiring office in Amsterdam’s Houthavens, our team works every day on new collections that are worn across Europe. For our Product & Design team, we are looking for a detail-oriented, organized and proactive:

An administrative role within a creative product team. You’ll become part of our 10-person Product & Design team, consisting of designers, graphic designers and product developers who are responsible for developing our collections.

Within the team, you’ll play an important administrative and supporting role. You’ll make sure product information is processed correctly, data is kept up to date and the administrative processes surrounding sampling and production run smoothly. You’ll keep track of various tasks, monitor outstanding actions and ensure that information is processed and followed up on time.

Accurate administration and the correct processing of information are key parts of this role. You enjoy working with systems, data and Excel, aren’t afraid to follow up on missing information and make sure nothing slips through the cracks. At the same time, this role gives you the opportunity to gradually learn more about the product development process and the products, suppliers and processes behind our collections.

You’ll support the Product & Design team with the administrative tasks surrounding the sampling and production process. You’ll process and check information, keep data and systems up to date and monitor the progress of various tasks. In addition, you’ll be responsible for the administrative follow-up with a number of suppliers.

• Processing and managing product, sample and supplier information in our systems
• Entering, checking and keeping data up to date in our ERP systems and Excel
• Monitoring the progress of samples, shipments and outstanding tasks
• Following up on agreements and actions with suppliers from an administrative perspective
• Maintaining contact with a number of suppliers for administrative follow-up
• Checking information for completeness and accuracy and identifying discrepancies
• Supporting administrative tasks related to sampling, purchasing and production
• Carrying out and administratively processing quality checks and inspections
• Maintaining overviews and ensuring information for the Product & Design team is available and up to date
• Supporting the Product & Design team while gaining insight into the product development process

We’re looking for someone who brings structure and clarity and enjoys keeping administration well organized. You work accurately, think logically and enjoy working with systems, data and administrative processes.

You’ll be an important link within the Product & Design team, making sure information is correct, data is properly recorded and actions are followed up on time.

• Working accurately and having an eye for detail come naturally to you
• You enjoy creating structure, maintaining an overview and keeping things well organized
• Logical thinking comes easily to you, and you quickly notice discrepancies or missing information
• You don’t leave outstanding tasks unattended but take ownership of them independently and proactively
• You are interested in administrative processes, systems and data and enjoy thinking about how things can be improved
• You quickly get to grips with new ERP systems and ways of working
• You are confident using…