Senior Client Solutions Analyst

Department: Software Solutions

Employment Type: Permanent - Full Time

Location: Amsterdam, Netherlands

Aurora's Software Solutions team is building the global investment analytics platform for the energy transition. Widely adopted by leading energy companies and investors, the platform is changing the way energy market analytics are performed and delivered. To best enable the user experience, through both product development and analysis delivery, Aurora's global Client Solutions team provides the critical end-to-end interface between the underlying model development and the end user.

We are seeking an energetic Senior Analyst to join the team in Amsterdam, to support our cutting-edge software suite in the Netherlands, Belgium and Central Europe. This role is critical in the expansion of Aurora's software offering, and sits cross-functionally between the Advisory, Product, Research, and Commercial teams at Aurora, demanding power markets expertise and proficiency in using Aurora's software products.

The successful candidate will combine astute analytical ability with excellent communication skills and a passion for working with clients. They will be confident in topics concerning power markets and the energy transition, and eager to work in a creative, intellectually stimulating, and supportive environment where they will play a driving role in one of Aurora’s key strategic priorities.

Technical strategy & architecture

• Empower leading developers, utilities, and funds across the power sector to deploy capital to the Energy Transition, by integrating Aurora’s software into their strategic investment decisions.
• Host specialized workshops and training sessions to help customers leverage Aurora's software for energy market analysis, asset valuation, and investment decision-making.
• Perform feature-bridging analyses for client projects, providing access to pre-release features and other internal functionalities.
• Support clients in leveraging Aurora's software outputs within investment processes and transactions, delivering bankable valuations and insights.
• Apply structured analysis and judgment to complex datasets, balancing multiple sources of information and uncertainty.
• Help answer client questions across a broad range of topics, ensuring they are able to unlock value from the software, and working with other internal teams where escalations are required.
• Shape product roadmaps by collecting key customer insights and working closely with internal Product and Development teams to incorporate them into the roadmap.
• Leverage customer usage insights to drive strategic engagement, adoption, and retention initiatives.

Required attributes

• Business fluency (C1 level) in English
• 1-2 years experience of professional experience in an analytical, power market knowledge-driven role involving collaboration across multiple stakeholders or functions
• Strong analytical capabilities in engineering, business, economics, or similar
• Strong communication skills and a level of confidence in client-facing situations
• Ability to apply sound analytical judgment in ambiguous situations and translate complex information into actionable insights
• A high degree of persistence in reaching goals and a hands-on approach to ensuring targets are achieved
• Strong team player with a track record of success in team environments

Desirable attributes

• Professional working proficiency (C1 level) in Dutch, German, French, or other European languages.
• Dutch & Belgian (or other Central European) power market analytics experience
• Experience in energy or power market analysis.
• Experience in client-facing roles, preferably in a B2B setting

• The opportunity to learn how major players in the energy sector view the evolution of power markets and make strategic investment decisions accordingly
• A chance to develop a deep understanding of investment processes such as capital raising, portfolio strategy & management, and transactions
• Direct engagement with clients across the energy industry through Aurora conferences, workshops, and webinars
• A fun, informal, collaborative, and international work culture
• A competitive salary package
• Access to regular coaching and mentoring sessions, and the opportunity to learn from experienced professionals

At Aurora, we welcome all requests for flexible working. For most roles, flexibility is typically possible in the form of a hybrid model (remote and in-office) and…