Product Director – Conversational AI CS & Pharma Advisory; m/f/d Posted
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Business
Job Description & How to Apply Below
About Redcare Pharmacy:
As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today.
About the role:At Redcare, millions of customer interactions span from simple order questions to complex pharma advisory — and we are transforming how these are handled through AI. In this role, you will lead the shift toward AI-powered customer service and advisory
, building systems that are fast, accurate, and safe in a healthcare context.
As Product Director for Conversational AI, you will own the end-to-end product strategy across chat, voice, and self-service
, while leading a team of Product Managers and driving cross-functional collaboration across operations, engineering, and data science. This is a highly impactful leadership role where you shape how customers interact with Redcare at scale.
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