Delivery Lead regular clients Western Europe

Amsterdam, Netherlands (regular travel to clients across Western Europe)

We're looking for people who make sure our clients adopt Iconic and get the most out of it: cutting failure costs and schedule overruns on some of Europe's largest infrastructure projects by double digits.

We started Iconic in mid-2025 to build what wasn't possible before AI: software that helps the owners and builders of large infrastructure projects make and assure the right decisions at any point in the project lifecycle. Today we support five clients across energy, rail, airports and industry.

We work with asset owners and with the general contractors who take on a significant part of the design risk, because the decision on what to build drives most of a project's value. The organisations we work with typically allocate more than a billion a year in capital across a portfolio of projects.

You’ll be one of our first delivery hires and build how Iconic delivers with our founders. Krijn led assurance reviews of mega projects at McKinsey and built a venture-backed company before Iconic. Richard built and exited an AI company that sold into national governments. You report to Krijn, and once a client signs, delivery is yours.

We help these organisations make and assure the decisions that ultimately drive value creation. These projects are too complex for anyone to hold the full picture, and each level of the organisation experiences that differently. Your job is to make sure each level gets what it needs from Iconic:

On these projects, many cost overruns and delays are set in motion before execution starts: at stage gates, in tender evaluations, in risks that were never identified. Iconic is a powerful platform for exactly those moments. We have tested it on completed projects: using only the documents from before execution, it consistently found the root causes of what went wrong later.

But a powerful platform does not change a project by itself. It has to become part of how a client works: built into their stage gates, tenders and reviews, and used by the people who do the work, project after project. Unlike in consulting, you do not hand over a recommendation and leave. You see the decisions change and the tools stay in use.

Every client starts with Iconic Start. We take one important decision or cumbersome process, such as a stage gate, a project about to go out to tender or a subcontract package, and run it through Iconic in our own environment. It shows results within days, and it is where the project teams come on board. From there we move to Iconic Enterprise: the full platform, deployed across their projects and integrated with their systems, their standards and the way they take their big decisions.

Our engineers are forward deployed and spend 50 to 80% of their time on client work. You are the link between them and our clients: you decide when to bring them in, and work with them every day on what the product should do for each client.

This role is about making Iconic part of how our clients work, and building the way we do it.

Prove value. Run Iconic Start on live projects, then give the users quick access to the tool so they experience the value directly

Deploy. Take clients from discovery to operational use. Onboard new users and configure tools such as project readiness assessments and bid evaluation to fit each client's governance, stage gates and review processes

Own the account. Manage our client accounts day to day. You are their first point of contact, from project teams up to executives, and accountable for their success. Judge when the founders need…