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HelpDesk/Support Technical Support

Customer Support Lead — Scale Multi-Brand Support

Job in 1000, Amsterdam, North Holland, Netherlands
Listing for: Coda
Full Time position
Listed on 2026-03-13
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 EUR Yearly EUR 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A dynamic digital monetization firm in Amsterdam seeks a Customer Support Lead to guide a team of specialists in enhancing support operations. The role involves managing escalations, improving customer processes, and conducting metrics analysis to ensure efficient service delivery. Ideal candidates have 3–5 years in customer support, experience in team leadership, and a clear understanding of operational workflows. The company offers an inclusive culture, flexible hours, and comprehensive benefits, ensuring a welcoming environment for all employees.
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