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Customer Success Mgr./ CSM

Head of AI-Driven Customer Success

Job in 1000, Amsterdam, North Holland, Netherlands
Listing for: Homerun B.V.
Full Time position
Listed on 2026-05-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 EUR Yearly EUR 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Trustoo is looking for a Head of Customer Success in Amsterdam to lead a team focused on customer retention and expansion. You'll own the Customer Success value stream, driving initiatives using AI and automation to enhance customer health and value. With accountability for key metrics like churn and CSAT, your strategic oversight will shape the direction of the company alongside the leadership team.

Strong leadership and data analysis skills in a modern Customer Success context are vital.
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