Technical Customer Service Support – Dutch + English

About the Role

Are you a tech‑savvy problem solver who speaks fluent Dutch and English? We have an immediate, urgent opening for a Technical Customer Service Representative to join our team in the heart of sunny Lisbon, Portugal
!

This role offers full transparency, structured rotational shifts, a highly competitive language allowance, and a smooth path to building an international career.

We believe in full transparency from day one. Here is the exact breakdown of your monthly compensation package:

• Base Salary: €1,100 per month (Paid across 14 months per year, giving you extra holiday and Christmas payouts!)
• Dutch Language Allowance: €135 per month (Paid across 14 months
  , matching your base salary structure!)
• Performance Allowance: €120 per month (Paid across 11 months per year)

• Languages: Native or fluent (C1/C2) in Dutch, paired with strong professional English. (Additional fluency in French, Italian, or German is a major plus!)
• Skills: Strong communication skills, a natural problem‑solving mindset, and a genuine passion for tech support.
• Mindset: Highly adaptable, comfortable in a fast‑paced, dynamic work environment, and eager to grow through constructive feedback.

• Provide professional technical support and customer care to Dutch and English‑speaking users.
• Diagnose and troubleshoot user issues efficiently while maintaining high satisfaction standards.
• Navigate dynamic workflows smoothly and collaborate actively with team leads to implement feedback.