Customer Service Claims Associate - Dutch speaker

Customer Service Claims Associate – Dutch Speaker

Location:

Amsterdam, 1105 BE

As a member of our European Claims team, your main responsibility is to assess and resolve insurance claims. We are seeking candidates with an excellent command of the Dutch language, strong listening skills, and the ability to communicate effectively with customers.

• Assess and resolve insurance claims related to lost, stolen, or damaged mobile phones and other devices.
• Provide administrative support via email.

• Fluent in Dutch at an advanced level.
• Excellent verbal, written, and listening skills.
• Basic computer skills, including data entry, website navigation, and use of standard software.

Standard office environment. Hybrid working support; options to work from office, home, or a combination. Employee well‑being benefits include monthly wellbeing allowance (€45 net), employee assistance programme, holiday allowance, pension, bonus schemes, and €50 net birthday allowance. Part‑time work is possible and negotiable. 28 days vacation plus public holidays, with additional days for no sick leave or absences over a year.

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.