French-speaking Customer Service Representative; B2B

As a French-speaking Customer Service Representative, you will support B2B customers and the sales team by handling inquiries, processing orders in SAP, resolving issues, and delivering outstanding customer service.

Are you an enthusiastic, customer-focused professional looking for a challenging role where you can inform, advise, and support customers (B2B)? Then this opportunity might be the perfect fit for you!

As a member of a dynamic Customer Service team, you will play a key role in supporting the Sales Representatives and serving as the primary point of contact for the French-speaking customers. With your service-minded attitude and strong communication skills, you provide customers with accurate information and tailored advice.

You will handle customer inquiries by phone and email regarding products, pricing, delivery times, and returns. Thanks to your eye for detail, customer orders are processed accurately in SAP. You are proactive in resolving issues and handling complaints, always striving to deliver an excellent customer experience. In addition, you will work closely with the Finance team to support the processing of financial requests and inquiries.

• Experience in a B2B Customer Service role
• Professional proficiency in French, both spoken and written
• Strong communication and interpersonal skills

• A challenging position for 32 to 40 hours per week within an international organization
• Salary of €2700 gross per month, based on a 40-hour workweek
• Only 2 mandatory office days per week; the remaining days can be worked remotely from home
• 31 vacation days, a travel allowance, and an attractive pension scheme
• A modern workplace in Amsterdam, easily accessible by both car and public transport
• The opportunity to work in a dynamic international environment with colleagues and customers from around the world

This international distributor operates within the high‑end retail sector. The company is experiencing continuous growth and is known for its no‑nonsense culture. Quality, innovation, and delivering outstanding customer service are at the heart of everything they do.