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Aftersales Investigator — Part‑Time; German/English
Job in
1000, Amsterdam, Noord-Holland, Netherlands
Listed on 2026-06-15
Listing for:
TicketSwap
Full Time
position Listed on 2026-06-15
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Ticket Swap is seeking an Aftersales Agent in Amsterdam to assist users by resolving ticket disputes, ensuring fairness and transparency while managing refunds. This entry-level role requires a native German speaker who is fluent in English, with a focus on empathy and digital fluency.
The agent will be part of a mission-driven company that supports fans, offering a hybrid work model and a role that aims to make a real impact in the events community.
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