Customer Experience & Escalations Specialist
Job in
1000, Amsterdam, Noord-Holland, Netherlands
Listed on 2026-07-03
Listing for:
JPGray - Netherlands
Full Time
position Listed on 2026-07-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
JPGray - Netherlands is seeking a Consumer Service Representative in the Amsterdam Area. This role involves supporting outsourced contact centres across EMEA to ensure a premium consumer experience, handling escalations, and improving processes.
The ideal candidate will possess strong problem-solving skills, be highly organized, and thrive under pressure. Fluent English is required, and experience with CRM systems is a plus. Information on the role can be provided upon application.
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