AI Klantenservice Specialist – Testen & Optimalisatie
Job in
1000, Amsterdam, North Holland, Netherlands
Listed on 2026-07-13
Listing for:
HEMA Belgium
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, HelpDesk/Support
Job Description & How to Apply Below
HEMA Belgium zoekt een AI-klantenservice medewerker die de schakel vormt tussen klant, operatie en technologie. Je test AI-flows, analyseert resultaten en vertaalt inzichten naar concrete verbeteringen. Je werkt nauw samen met de klantenservice en het digital team om de AI-gedreven klantenservice van de toekomst vorm te geven.
Je hebt HBO-niveau, ervaring in klantenservice en affiniteit met data en AI. Je bent taalvaardig in Nederlands en Engels, proactief en gestructureerd in het oppakken van
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