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German Frontline Support & Backoffice Specialist - Fintech
Job in
1000, Amsterdam, North Holland, Netherlands
Listed on 2026-07-17
Listing for:
Impuls HRK
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Generation Impuls zoekt versterking voor een partner neobank in Amsterdam. Je bent het gezicht van de bank en vormt de brug tussen gebruikers en techniek. Je behandelt Duitstalige klanten via telefoon, chat en e-mail, begeleidt digitale onboarding, legt app-functies uit en helpt bij accountinstellingen.
Je lost betalings- en beveiligingsvragen op en draagt bij aan procesverbeteringen. Daarnaast pak je complexere cases op in samenwerking met Compliance en IT en help je de interne FAQ’s en
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