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Principal CSM – Mid‑Market Leader, Benelux; Hybrid
Job in
1000, Amsterdam, North Holland, Netherlands
Listed on 2026-07-24
Listing for:
Effectory B.V.
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Management
Job Description & How to Apply Below
Effectory is Europe’s leading employee feedback solution. We are looking for a Principal Customer Success Manager to join our Benelux Mid‑Market team on a hybrid basis.
You’ll spend 60% of your time leading and developing a team of Customer Success Managers, and 40% of your time managing your own portfolio of around 25 Mid‑Market customers, ensuring adoption and measurable outcomes. This role combines leadership with hands‑on customer expertise, shaping how the team operates and scales.
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