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Senior Customer Delight Specialist

Job in 1000, Amsterdam, North Holland, Netherlands
Listing for: Bloomon
Full Time position
Listed on 2026-08-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 48000 - 64000 EUR Yearly EUR 48000.00 64000.00 YEAR
Job Description & How to Apply Below

Bloomon is seeking a Senior Associate for the Customer Delight Team to elevate every customer interaction across Bloom & Wild and Bloomon brands. You’ll manage inboxes, solve issues, and drive improvements with empathy and initiative.

You'll coach agents, lead peaks and projects to hit OKRs, and handle emails, chats, Whats App, and calls in English and German or Dutch. A solution‑oriented mindset and translation tools help you shine.

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Position Requirements
10+ Years work experience
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