Guest Experience Specialist – Timeless Stays & Global
Job in
1000, Amsterdam, North Holland, Netherlands
Listed on 2026-08-30
Listing for:
Hesperia group
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Tivoli Doelen Amsterdam is seeking a Guest Relations Employee for a full-time position in Amsterdam. You are the first contact for guests before, during, and after their stay, ensuring a timeless experience and addressing inquiries with warmth.
You will handle guest feedback, assist with complaints across online platforms, and uphold Minor Hotels Europe & Americas Quality Standards. English fluency and at least one year in a similar hotel role are required.
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