Technical Training Manager

About the Company

We are Zeekr, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world’s largest automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting‑edge technology and a customer‑centric approach.

As Technical Training Manager within Zeekr MSS and Geely Auto, you are responsible for the strategic development, coordination, planning, execution and quality assurance of all technical and soft‑skilled Service trainings in cooperation with internal and external stakeholders.

• Scope a training curriculum for aftersales personnel in dealerships consisting of onboarding, online and in‑person trainings.
• Lead the planning and execution of training programs for all European markets and models in cooperation with external training agencies and facilities.
• Decide on execution of training related tasks at 3rd‑party training agencies or internally within MSS.

• Plan training with representatives of National Sales Companies and Importers.
• Ensure training vehicles and facilities availability.
• Ensure and coordinate training agencies availability for the agreed times and locations.

• Develop the LMS further in accordance with the Zeekr and Geely needs, also to enable traceability for instructor‑led trainings.
• Ensure all aftersales personnel are enrolled into the LMS and that training programs are shaped and made available.
• Develop certifications and traceability through trainings.
• Develop a reporting system enabling visibility to training progress to NSCs and importers, track KPIs and dealer readiness.

• Coordinate the retrieval of relevant information from the Chinese headquarters, in cooperation with external training agencies.
• Ensure training documentation is available in time in cooperation with external training facilities.
• Evaluate the right approach between instructor‑led training and online content.

• Evaluate training needs in cooperation with NSCs.
• Evaluate the right approach between instructor‑led training and online content.
• Scope curriculum for Service Advisors, Parts, Accessories and Warranty which includes soft‑skills areas.
• Ensure training documentation is available in cooperation with external training facilities.

• Evaluate training needs in cooperation with MSS and NSCs.
• Evaluate the right approach between instructor‑led training and online content.
• Scope curriculum for Service Advisors.
• Ensure training documentation is available in cooperation with external training facilities.

• Ensure online training is available to all Road Side Assistance personnel and trainers.
• Evaluate need to have instructor‑led training for RSA providers and develop content.

• Plan and control the annual budget for technical and soft‑skills training.
• Evaluate need to have instructor‑led training for RSA providers and develop content.

• Solid understanding of electrical safety principles, aligned with international or regional standards (e.g., IEC, EN, or local regulations), HV Level 2 certified.
• Ability to read and interpret electrical schematics, mechanical drawings, and service documentation.
• 5–7 years of experience in automotive training and content creation, ideally within OEM aftersales or EV environments in an international setup.
• Strong expertise in designing technical trainings for mechanics and front‑of‑house personnel, with the ability to identify gaps and develop effective learning solutions.
• Solid understanding of EV technologies and aftersales operations, with knowledge of battery systems and charging infrastructure as an advantage.
• Excellent communication skills in English…