Clinical Education Manager EMEA, GP

Department:  Clinical

Location:

EMEA, Netherlands

The Clinical Education Manager EMEA, GP is responsible for designing, delivering, and optimizing high‑impact clinical education programs for General Practitioners across EMEA, with a strong focus on digital dentistry workflows, restorative workflows, CAD/CAM solutions, and lab–clinic integration.

Role Expectations

Clinical Education Strategy & Program Development

Design, execute, and continuously optimize EMEA‑wide GP education programs focused on:

Digital dentistry and restorative workflows

CAD/CAM and lab‑clinic integration

iTero‑based restorative and digital workflows

Develop blended learning pathways (online, hybrid, and face‑to‑face) including lectures, workshops, and hands‑on courses.

Ensure education programs are aligned with business objectives, regional strategies, and product roadmaps.

Define and manage content localization and market prioritization strategies, balancing clinical impact, budget constraints, and regional capabilities across EMEA.

Define KPIs and success metrics to assess learning effectiveness, adoption impact, and ROI of education programs.

Digital Dentistry & Workflow Expertise

Act as a clinical reference for digital restorative workflows across GP and lab environments.

Deliver education on end‑to‑end digital workflows, from scanning and planning to restorative execution.

Leverage lab technician background and CAD/CAM expertise to bridge clinic–lab collaboration and workflow optimization.

Support internal and external stakeholders with clinical and workflow expertise related to digital dentistry solutions.

Education Delivery & Didactics

Deliver high‑quality online and face‑to‑face training, including lectures, workshops, and interactive sessions.

Apply modern pedagogic principles and learning methodologies to maximize engagement and knowledge retention.

Design education with clear learning objectives and outcome assessment.

Evaluate learning outcomes using structured feedback, performance indicators, and post‑training impact analysis.

Speaker, KOL & Stakeholder Management

Lead Train‑the‑Trainer (TTT) initiatives to ensure consistency, quality, and scalability of education delivery.

Build and maintain strong relationships with internal stakeholders (Clinical, Marketing, Sales, Product) to ensure aligned messaging and execution.

Act as a coach and mentor for speakers and stakeholders, supporting continuous improvement in education delivery.

Data, Evidence & Performance Management

Critically read, interpret, and apply clinical evidence to ensure scientific accuracy and credibility of all educational content.

Analyze business and education performance data to guide decision‑making and program optimization.

Track and report on KPIs and performance metrics, including participation, satisfaction, learning outcomes, and adoption impact.

Ensure education investments are results‑driven and data‑informed.

Project Management

Collaborate with GP Edu Manager to work on education projects, including planning, execution, evaluation, and continuous improvement.

Coordinate multiple initiatives simultaneously while meeting timelines and quality standards.

What We're Looking For

6-10 years of professional experience, including at least 4 years’ experience working in an education, product specialist or clinical specialist role

Experience in Medical Education field and/or DDS degree or equivalent.

Lab Technician or GP resto background with strong exposure to iTero‑based restorative and digital workflows.

Proven experience in:

Digital dentistry and restorative workflows

CAD/CAM solutions

Lab and clinical environments

Demonstrated experience delivering clinical education for GPs, including online and face‑to‑face formats.

Strong didactical, pedagogic, and presentation skills, with the ability to engage diverse audiences.

Experience in project and stakeholder management within a matrix organization.

Ability to interpret clinical evidence and business data to support education strategy and decisions.

Experience aligning education programs with business objectives and KPI tracking.

Results‑driven mindset with strong performance orientation.

Skills & Competencies

Strong presentation and…