Critical Facility Technician Job Amsterdam area,North Holland Netherlands,Engineering

Critical Facility Technician

Amsterdam, Netherlands

At Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

The Critical Facilities Technician provides technical and facility support in a 24x7 data center environment, including maintenance and oversight of electrical, HVAC, civil, and building management systems. IMDC is looking for self-motivated team members who have a strong sense of urgency and dedication to your team, our customers, and IMDC’s vision. This is a full-time shift position, and may be required to work 1st, 2nd, or 3rd shift.

Responsibilities:

Take ownership of IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels.

Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.

Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.

Permit and monitor contract vendors.

Monitor, resolve, and update all assigned service tickets using IMDC’s ticketing system, including trouble tickets and customer installations of electrical and physical equipment.

Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.

Escort and periodically check vendors while performing maintenance to ensure that the rules and operating procedures are followed.

Assist in arranging access and creating work authorizations and changes for internal works or for vendors.

Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed.

Key Skills, Requirements and

Competencies:

Experience in a critical operations environment and/or data center experience preferred.

An Electrical Engineering qualification or formal training required.

English language skills are preferred.

Multi-tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day.

Attention to detail - ability to understand and follow a documented process and Iron Mountain’s safety code, role is very process driven.

Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time.

Dedication & desire to learn - we would like you to grow your career within Iron Mountain.

Customer service mentality - we are customer focused.

Opportunities for overtime work will be available. Working hours and shifts are varied and nights, weekends, and holidays may be required. The ability to obtain security clearance via government or other agency background check may be required for customer support.

What We Offer:

Competitive base salary with comprehensive benefits.
Opportunity to develop yourself and build your career.
Great working environment in a dynamic, international, fast-growing organization.
A support system where you have a safe place to voice your opinion, share feedback, and be your true, authentic self.
Be part of an ever-evolving global organization focused on transformation and innovation.
Global connectivity to learn from 26,000+ teammates across 52 countries.
A winning team that embraces diversity and inclusion, and celebrates our differences.
Competitive Total Reward offerings to help you balance your career at Iron Mountain, along with your family, personal wellness, and financial wellbeing.

Disclaimer:
This job description is not meant to be an all-inclusive statement of every duty and responsibility of the jobholder. Certain features of this job are described in the above headings, but are not necessarily limited to the above written statements. They may be subject to review. All positions within Iron Mountain may include other duties as assigned.

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