Field Service Technician - Data Center

Silent-Aire is a global leader and specialist in designing, engineering, and manufacturing custom air handlers and modular data centers specifically for hyperscale cloud and co-location providers. Recognizing the value of Silent-Aire's expertise, Johnson Controls, a leader in smart, healthy, and sustainable buildings, has entered into a definitive agreement to acquire Silent-Aire, thereby expanding its already impressive product portfolio.

What Will You Do
As Field Service Technician - Data Center you play a crucial role in maintaining optimal physical conditions and smooth operation of Silent-Aire's handling units within the data centers in Middenmeer. Your responsibilities encompass a diverse range of tasks, including the regulation of air and water temperature. Additionally, you will be involved in the ongoing inspection, maintenance, and repair of various components within the data center to assess the overall functionality of these systems to meet Service Level Agreements for all Silent Aire units.

Working closely with the Silent-Aire site Health & Safety Officer, you also prioritize and uphold environmental and safety standards to ensure consistent compliance.

How You Will Do It

You are responsible for all regional service calls and Service Level Agreements (SLA) in place.

You engage directly with customers to fulfill service requests and any maintenance opportunities.

You engage directly with customer's operations teams to ensure the smooth running of all local assets.

Report all works undertaken via UpKeep Central maintenance Management system (CMMS).

Work with all Mechanical / Electrical operatives or Sub contractors as required.

Ensure all work undertaken is done in compliance with Health & safety standards.

Share upstream customer information on investments, local influencers/decision makers.

Works to develop, directly and through networks a qualified pipeline of opportunities, and then drives to convert into Service business orders.

Work with management and colleagues to growth the after-sales service business and share best practice.

You are prepared to travel to other countries and locations as required by workload.

What We Look For

You have at least 5 years' mechanical or electrical experience, preferably from commercial, data center, high-tech, healthcare or manufacturing industries.

Understanding of electrical and mechanical systems in data center environments and controls/monitoring systems.

Quick learning capabilities and adaptability to new processes, procedures, and equipment.

Strong communication skills and ability to communicate effectively and clearly at all levels.

Proficiency in English language with additional knowledge of Dutch being advantageous.

Strong attention to detail and a problem-solving mindset.

Highly organized and proactive individual.

Ability to work flexible hours, including 24/7 call out emergency cover.

Valid driving license & VCA - B course.

What We Offer
Johnson Controls offers a very interesting job within a global organization in which you can develop your customer focus to the maximum. We also offer a competitive salary adapted to your experience and potential with an interesting package of secondary employment conditions. We offer a contract with Johnson Controls under CAO Technical Wholesale and 38 holidays based on full time. We support you in all areas and provide the necessary education and training to familiarize you with our products.

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