Client & Events Senior Coordinator FTC

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Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

• Overseeing large complex event planning and execution, ensuring seamless coordination and delivery such as annual MDP offsite event, annual senior women conference, LMD etc.
• Developing and implementing an affiliation management strategy, fostering strong partnerships with internal and external stakeholders
• Evaluating event outcomes and implementing improvements for future events
• Collaborating with internal and external stakeholders, including production companies and vendors
• Oversee contract negotiations and work closely with the legal and insurance teams.
• Managing event budgets and ensuring cost-effectiveness
• Identifying and pursuing sponsorship opportunities and revenue-generating activities
• Managing the events inbox with an initial response time before the end of the day.
• Maintain resource files for events, meetings, possible future sites, and any other related event data.
• Assist with budget estimates and options to ensure events remain within budget guidelines.
• Overall responsibility of onsite management and delivery of events.
• Developing an understanding of the client’s objectives and ensuring event delivery is aligned.
• Creating event proposals which fit client requirements and presenting proposals within tight timelines.
• Produce and maintain a timeline for each events ensuring that the onsite events run accordingly with set up change overs in mind.
• Maintaining a working relationship with internal and external vendors/suppliers. Coordinating any outside vendors/entertainment, including catering, photographers, music, performers, guest speakers etc.
• Communicating with internal team on room set up, catering, cleaning, and AV requirements; ensuring all external guests are pre-registered before the event date.
• Overseeing events on the day of, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organising external vendors.
• Ensure all relevant stakeholders are well briefed in relations to all events logistics and ensure that the delivery instructions are clear and do not affect or compromise back door, security, facilities, or front of house activities.
• To be the point contact between event hosts and workplace team.
• Providing on-site support at all events even during out of office hours.
• Communicating with building management team, loading bay bookings and large parties.
• Creating and updating events report dashboard and presenting to the internal team and management team monthly to help make data driven decisions.
• Using initiative and thinking outside box constantly to improve client event journey.
• Updating Concierge team weekly for all the events planned on the 8th floor and working collaboratively to create a tailored client experience/journey specific to BCG client floor.
• Taking on feedback and client concerns and adjusting accordingly.
• Anticipating and planning for different scenarios and planning multiple events at once.
• Carry out additional tasks as requested to support the growth of the events together with client experience & events assistant and department’s senior manager.
• Providing accurate feedback on client experience & events as well as support to other team members where necessary.
• Assisting with any other day to day ad-hoc duties and requests.