Chief of Staff

Insify is looking for a smart, ambitious, and relentlessly driven Chief of Staff to join our team. In this high-visibility role, you will report directly to the CEO/Founder and partner with cross-functional leaders to ensure our most critical strategic initiatives are executed with excellence. If you are a high-impact operator ready to shape the future of Insify, we want to meet you.

As Chief of Staff, you will act as a strategic "firefighter" and project lead, flying into different departments to solve our most complex bottlenecks. Your mission is to move the needle on high-impact initiatives where the path forward isn't yet defined.

We are a high-growth scale-up backed by €43M in total funding from world-class investors like Accel, Munich Re Ventures, and Formula 1 champion Nico Rosberg. While we started our journey five years ago in the Netherlands, we have since expanded into France and Germany, and we’re just getting started. Our mission is to dominate the European market and become a global leader in AI-powered SME insurance.

We aren't just building a company; we’re leading a revolution. Our culture is intense, high-stakes, and mission-driven. We hire smart, ambitious "owners" who possess a relentless drive to win. This is an environment for those who thrive on challenges, value intellectual honesty, and share our mindset of becoming a global category leader.

Our founding team consists of seasoned entrepreneurs who have previously built iconic businesses like Hello Fresh, Bloomon, and Sum Up. We combine that deep fintech and e-commerce expertise with cutting-edge AI to stay ahead of the curve.

• End-to-End Operational Transformation: Take full ownership of mission-critical transitions—such as the architectural scoping and execution of bringing claims handling in-house—to maximize vertical integration and customer value.
• Scalable Framework Design: Identify systemic inefficiencies within Customer Operations and implement high-performance, scalable frameworks that eliminate friction and drive operational excellence.
• Investor Relations & Strategic Storytelling: Architect high-stakes investor decks and board materials that distill complex operational progress into compelling narratives.
• Insurance Product Innovation: Partner with the Insurance and Underwriting teams to optimize our product lifecycle, ensuring our digital-first approach remains the gold standard in the European SME market.
• Data-Driven Interventions: Collaborate with the Data team to build the advanced dashboards and KPIs necessary to audit your own strategic "interventions," ensuring every shift delivers a measurable, aggressive ROI.
• European Expansion Architecture: Map and harden our end-to-end processes to ensure our rapid expansion across Europe scales with speed without compromising operational stability or customer experience.

• This role is ideal if you are currently a Strategy Consultant or Project Lead who is tired of just making slides and wants to "own" the implementation and results.
• Background in strategy, business operations, or a previous Chief of Staff role within a fast-growing startup/scale-up.
• You can easily switch from a high-level strategic discussion with the CEO to a detailed workflow audit with a claims handler.
• Ability to take an ambitious, messy idea and transform it into a clear, executable roadmap.
• Highly proactive and organized; you thrive when managing several overlapping timelines and know how to focus on what actually moves the needle.
• A "get it done" mentality. You aren't afraid to roll up your sleeves and do the manual work required to prove a concept before scaling it.

• You prioritize a 40-hour work week
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  We operate in a high-intensity 'startup-plus' environment. This isn't a standard 9-to-5; driving global impact here requires a level of dedication and 'always-on' spirit that goes well beyond the typical 40-hour work week.
• You prefer your comfort zone
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  We operate at the edge of our capabilities; if you aren't comfortable with constant change and being challenged, you won’t thrive here.
• You prefer to stay high-level
  :
  While this is a…