ServiceNow ITSM Developer

As a Service Now ITSM Developer (6–8 Years Experience)

• Design, develop, and implement Service Now solutions with hands-on experience in at least one full Service Now implementation
• Work extensively on ITSM and SPM modules, delivering robust and scalable solutions
• Develop and support integrations related to Telecommunication and Service Management
• Configure and manage Service Catalog and Workflow Management solutions
• Perform Service Now scripting to support business logic, automation, and enhancements
• Configure and maintain CMDB, Configuration Management, and Application Portfolio Management (APM)
• Design and develop basic and advanced Service Now widgets to enhance user experience
• Support IT Operations Management (ITOM) at both basic and advanced levels
• Contribute to implementations involving IRM/Sec Ops and TPRM (Third Party Risk Management)
• Collaborate closely with business and technical stakeholders to deliver solutions aligned with business needs
• Support deployments using Source Control, Update Sets, and CI/CD pipelines, ensuring smooth transitions from development to production

• 6–8 years of overall experience as a Service Now Developer
• Proven experience with Service Now IT Service Management (ITSM) and SPM modules
• Strong hands-on expertise in workflow design, integrations, notifications, and flow automation
• Experience working with Service Catalog, scripting, and widget development
• Solid understanding of Configuration Management, CMDB, and Application Portfolio Management
• Exposure to ITOM (basic and advanced), IRM/Sec Ops, and TPRM
• Experience supporting deployments using Source Control, Update Sets, and CI/CD practices
• Ability to work effectively in a structured, delivery-focused environment

• Design and implement end-to-end Service Now workflows and integrations
• Translate complex business requirements into effective technical solutions
• Provide technical insights and recommendations throughout the implementation lifecycle
• Collaborate with cross-functional stakeholders to ensure solution alignment
• Maintain solution quality, scalability, and compliance with best practices

• A challenging Service Now development role involving multiple enterprise Service Now modules
• Exposure to telecommunication and service management integrations
• Opportunities to work on advanced workflows, automation, and platform enhancements
• A collaborative, professional environment focused on delivery and technical excellence

Let’s Connect

Want to discuss this opportunity in more detail? Feel free to reach out.

Recruiter
:
Hari Sankar R
Phone
:  ;
Extn : 132
Email
: harisankar.r
Linked In
: