Rpa Infra Engineer

Overview

Global Enterprise Partners is currently looking for an RPA Infra engineer for one of our clients in the vicinity of Amsterdam.

We re looking for a highly motivated and technically skilled Infrastructure Support Engineer with proven experience in maintaining and supporting Microsoft Azure Virtual Machines, particularly RDS Hosts. They bring hands-on expertise in Microsoft applications, have strong working knowledge of UiPath RPA solutions, and are adept at troubleshooting, maintaining, and optimizing environments that support both human users and automated robot work forces. They handle queries from product teams via MyITService (Service Now) and Jira Service Desk, ensuring issues are resolved rather than escalated.

Their collaborative approach and investigative mindset make them a valuable resource for infrastructure reliability and service excellence.

• Microsoft Azure:
  Deployment, configuration, and maintenance of Azure VMs (RDS Hosts).
• Windows Server Administration:
  User session management, patching, performance tuning, and security best practices in multi-user environments.
• Microsoft Application configuration:
  Installation, configuration, and support for Microsoft related applications like FSLogix, Office 365 and Microsoft Edge.
• UiPath RPA:
  Understanding of UiPath architecture, basic RPA development concepts, and troubleshooting UiPath robot/agent deployment and execution issues.
• Incident & Service Management:
  Proficient in Service Now (MyITService) and Jira Service Desk for tracking, investigating, and resolving user and infrastructure incidents.
• Analytical Troubleshooting:
  Willingness and ability to investigate complex technical issues to root cause and document findings clearly.
• Automation & Scripting (Bonus):
  Familiarity with Power Shell or similar scripting tools for automation and reporting.

• Maintain and support Azure-based RDS Host environments, ensuring high availability and optimal performance for both human and robot users.
• Provide Tier 2/3 support for UiPath RPA infrastructure, including troubleshooting robot connectivity, environment configuration, and integration issues.
• Respond to, investigate, and resolve support tickets raised via MyITService (Service Now) and Jira Service Desk, documenting solutions and root causes.
• Collaborate with product teams to understand their needs, proactively identify potential problems, and suggest improvements.
• Maintain up-to-date knowledge of best practices in Azure, RDS, FSLogix, and UiPath technologies.
• Participate in regular patching, updates, and maintenance windows as required.

• 3+ years  experience in infrastructure support, preferably in a virtualized/cloud environment.
• Certifications in Microsoft Azure, Windows Server, or UiPath RPA (preferred but not mandatory).
• Demonstrated ability to work independently and as part of a distributed team.

If you are interested in this opportunity and meet the requirements, please contact Marco Eindhoven of Global Enterprise Partners at or m.eindhoven