Conversational UX Designer

Conversational UX Designer – German Speaking

German C1 conversational working proficiency required

Budapest, Zagreb, Skopje, hybrid

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion‑focused ideas, products, and campaigns at scale and speed.

As a UX Conversational Designer you lay the foundation for fantastic end‑to‑end user experiences: combining UX design, dialogue structuring and advanced prompt crafting to support intelligent, natural interactions in both chat and voice.

• Bring new ideas around AI assistant best practices and cross‑industry insights to project teams.
• Design conversational flows and dialogue structures.
• Define tone, voice and assistant personality that works across channels and interaction styles.
• Translate strategy and insights into well‑considered user‑centered flows.
• Substantiate design choices with annotations and create simple prototypes.
• Present work to clients and stakeholders and handle input and feedback.
• Work back‑to‑back with Product Managers, AI engineers and developers to shape the final user experience.
• Conduct testing and iterative improvement of conversations and prompts based on user behaviour, conversational metrics and qualitative feedback.

• 4+ years of experience as UX and/or Conversational designer at an agency or renowned brand.
• Experience with designing chatbot or voicebot solutions
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• Excellent writing and communication skills, especially for task‑oriented and natural‑sounding dialogues.
• A strong portfolio (website or PDF) demonstrating your experience and passion.
• Experience working in multidisciplinary teams.
• Working proficiency in English and German
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• Experience with Figma and collaborative tools.
• Availability to start working in Germany.

• Hybrid working policy.
• Health and wellness contribution through the Open Up platform and multisport programme.
• Certified B Corp since 2021.
• Opportunity to work with an awesome range of clients, from small local to global brands.
• Support for skill development, training, and certifications.
• Global annual DEPT Cares Month, where employees give back to local charities.
• Workplace that values diverse perspectives and inclusive collaboration.

We actively seek to recruit, develop, nurture and retain talent from diverse backgrounds. We encourage applicants who may not meet every requirement to apply, and we are committed to providing reasonable adjustments to support candidates throughout the recruitment process and beyond.