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Strategic Customer Success Manager – E‑commerce SaaS; Hybrid
Job in
1000, Amsterdam, North Holland, Netherlands
Listed on 2026-07-15
Listing for:
Byte B.V.
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
Ecommerce, Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Ecommerce, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Hypernode zoekt een Customer Success Manager om strategisch partner te zijn voor onze belangrijke klanten en e-commerce agencies. Je bent geen helpdeskmedewerker; je zorgt dat klanten het maximale uit het Hypernode platform halen, hun performance optimaliseren en samen met hen groeien.
Je begrijpt Magento (Adobe Commerce) en Shopware, en spreekt zowel de taal van developers als e-commerce managers. Je werkt aan onboarding, relatiebeheer, churnpreventie, product feedback en upsell om klantwaarde
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