PreSales Academy

Dell Technologies Pre Sales Academy

At Dell Technologies, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability.

Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

The Dell Technologies Presales Academy is a 12–24-month training program designed to develop recent college and university graduates into skilled Inside Presales Solution Architects. The role of an Inside Presales Solution Architect blends the art of sales with the science of technology. We strive to act as trusted advisors to our customers to help recommend and design technology-based products and solutions.

Following the training program, participants will be part of our Inside Presales organization where they will work with sales teams and customers to accomplish their IT initiatives and solve business challenges.