Senior IT Service Desk Specialist — Incident Ownership
Job in
1000, Amsterdam, North Holland, Netherlands
Listed on 2026-07-17
Listing for:
HEMA Belgium
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
HEMA zoekt een Senior IT Service Desk Medewerker die een cruciale schakel vormt in onze IT-dienstverlening. Je ondersteunt collega’s met IT-vragen en storingen, analyseert meldingen en zorgt voor duurzame oplossingen samen met het Store Dev Ops-team.
Je werkt met TOPdesk, Microsoft 365, Microsoft Entra en Intune, registreert oplossingen, schrijft werkinstructies en bewaakt servicelevels. Je neemt ownership bij incidenten en denkt mee over schaalbare IT-processen.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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