Windows Systems Engineer

About IPsoft IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company’s mission is to power the world with expert systems. IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks including: event management, incident management, change management, request fulfillment and standard operating procedures. We globally support a wide range of enterprise customers, service providers and telecommunications companies.

IPsoft’s autonomic technologies enable clients to realize lowered costs, reduced human errors and enhanced service levels.

• Work through client requests to innovate by creating automation
• Leverage internal and client SMEs to gather details to enhance automation
• Repair impacted automations to ensure higher levels of autonomic success
• Help build global consistency by developing against internal software standards
• Drive higher levels of autonomic resolution and diagnostics through continual refinement of automati
• Identify recurring issues and drive automated resolution behind them
• Develop automation using Scripting to automate repetitive tasks in the client environments
• Identify and develop monitoring checks needed to ensure the stability of client infrastructure.
• Investigate issues with Enterprise Communication and Collaboration technologies, such as
• Document Standard Operating Procedures for troubleshooting
• Troubleshoot Advanced issues related to Active Directory topology, and related features, in a complex, multi
  -site and/or multi-domain environment
• Manage a server infrastructure with machines running Windows Server 2008, 2008 R2, 2012, and 2012 R2

• Demonstrable knowledge of scripts in some administrative language
• Great understanding of managed service provider operations and systems administration
• Administer VMware vSphere infrastructure and Hosted Guest Machines from Windows based administration tools, such as the vSphere client and PowerCLI
• Exchange, SharePoint, and Lync a plus
• Manage a backup architecture using software such as Net Backup or Tivoli a plus
• Able to think outside the box, creativity is a must
• Driven and most important, a team player