Head of Product Operations

Head of Product Operations (Maternity cover, 1 year contract)

Location: Amsterdam, Netherlands (also available in Berlin or Barcelona)

Department: Technology

Work Arrangement: In office

Employment Type: Full-time, 1 year contract

• Partner with the CPTO and tech leadership to define, prioritize, and execute strategic and tactical initiatives across Tech (Product and Engineering).
• Drive quarterly planning, goal setting, and operational cadence across the Technology organization, including the shift toward outcome-driven prioritization.
• Lead AI adoption and transformation initiatives across the Tech organization, partnering with Product and Engineering leads on rollout and change management.
• Own regular deliverables, e.g. portfolio update, ROI report, IT cap report (R&D tax capitalization), R&D Refund, roadmap delivery, planning dashboards, and communication (e.g. TAH, newsletter).
• Facilitate cross-functional collaboration between Product, Engineering, Operations, Finance and Commercial teams
• Prepare and deliver board and executive team updates on behalf of the CPTO.
• Develop dashboards and reporting mechanisms to support data-driven decision-making and communicate progress.
• Lead special projects and organizational effectiveness programs on behalf of the CPTO.

• Significant experience in a Chief of Staff, Technology Operations, Program Management, or Consulting role within a technology-driven environment.
• Strong understanding of software development and product operations.
• Financial acumen — experience with budget ownership, ROI/business case development, and cost management in a tech organization.
• Basic knowledge of IT Capitalization (IFRS) and Forschungszulage (German R&D grant) is a must.
• Strong analytical and problem-solving capabilities, coupled with a data-driven decision-making mindset.
• Exceptional stakeholder management, communication, and influencing skills, with the ability to work effectively at executive levels.
• High levels of ownership and resilience, with the ability to thrive in fast-paced and ambiguous environments.