Solutions Architect; Software Implementation

Solutions Architect (Software Implementation)

Amsterdam, Netherlands

Why project
44?

At project
44,
we believe in better.

We challenge the status quo because we know a better supply chainisn’tjust possible—it’sessential. Better for our customers. Better for their business. Better for the world.

With our Decision Intelligence Platform,
Movement ,
we’reredefining how global supply chainsoperate. By transforming fragmentedlogisticsdata into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.

Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughestlogisticschallenges with innovation, urgency, and purpose.

Ifyou’redriven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.

Solutions Architect (Software Implementation)

• We are looking for a Solutions Architect tojoin our Customer Experience Team andwork alongside
  
  Project Managers,CSMs, Sales,Tech,and Supporttodeliver a seamless implementation experience to our Customers. You will effectively manage post-contract integration projects across a variety of platforms, meeting agreedtimelinesand maximizing customer satisfaction. You will be working alongside an established team of other solution architects, with various backgrounds inlogisticsand technology.

• Lead API Solution Design phases for customer implementations, translating business requirements into scalable, secure, and performant technical architectures aligned with project
  44 best practices.
• Own and produce Implementation Design Documents (IDDs), including system architecture, API flows, data mappings, dependencies, assumptions, and risks.
• Act as the technical authority for customers,providing hands‑on guidance and troubleshooting throughout implementation with a broad and deep understanding of project
  44 APIs, products, and integrations.
• Collaborate closely with Engineering, Product, and Technical Support teams tovalidatedesigns, resolve technical blockers, and influence product improvements based on customer feedback.
• Support and coordinate System Testing and User Acceptance Testing (UAT), ensuring solutions meet functional, performance, and reliability requirements.
• Lead technical readiness for Go‑Live, including cutover planning, validation, and post‑deployment checks.
• Provide Hypercare support post‑launch, proactivelymonitoringintegrations, resolving issues quickly, and ensuring customer stability and satisfaction.
• Serve as a technical liaison between customer technical teams and internal stakeholders, ensuring clear communication, expectation management, and alignment throughout the project lifecycle.
• Apply light project management skills to manage timelines, dependencies, and deliverables; track work using time‑tracking tools and manage tasks and issues viainternalsystems (e.g., Jira, Zendesk,Rocketlane).
• Contribute toprocess improvement, documentation standards, and reusable solution patterns to improve scalability and consistency across implementations.
• Support pre‑sales or discovery activities as needed by providing technical input, solution feasibility assessments, and implementation estimates.
• Facilitate standard project managementmethodologyfor all implementations, including, but not limited to:
• Technical deep dive – review the APIs in detail, consulting with customer to provide best practices and most efficient set up of the APIs
• Providing input on test plans and training
• Weekly status meetings – weekly…