ICT Functional Application Engineer

Are you a skilled, detail-oriented, and experienced IT Functional Application Engineer? Are you ready to play an essential role within the Penta IT Department? At Penta Infra we are looking for a committed and experienced IT Functional Application Engineer with an international mindset to help the organization to further professionalize and expand. Do you recognize yourself? Then keep on reading!

Are you a skilled, detail-oriented, and experienced ICT Functional Application Engineer? Are you ready to play an essential role within the Penta IT Department?

At Penta Infra we are looking for a committed and experienced ICT Functional Application Engineer with an international mindset to help the organization to further professionalize and expand. Do you recognize yourself? Then keep on reading!

We are looking for someone who has:

• Experience in Building Management systems (BMS, DCMS, DCIM, etc.), containing CCTV, access control, Intrusion detection, fire alarming and so on
• Basic knowledge of Microsoft Infrastructures
• Good communication skills, within Penta Infra the primary language is English
• Good people skills and is “service”minded
• Demonstrates a proactive, problem-solving attitude and thrives in a dynamic environment
• Knowledge of data center environments is a plus

As a ICT Functional Application Engineer, you will play a central role within our organisation. You are the go to person in regards to all related Building Management questions, issues or requests. You will make sure that, from our headquarters in Amsterdam, the Building Management systems in our data centers keep on running, getting maintained and optimized. Our data centers are located not only in the Netherlands but also in Belgium, Germany, Denmark and France.

You will work closely with your IT colleagues but also with our supporting contractors to ensure maximum uptime of our systems.

In our rapidly growing environment, you will have many opportunities and responsibilities.

Some of your key responsibilities include:

• On-, x-, offboarding
  :
  Manage the on-, x- and offboarding process (user management) for the BMS applications in our environment
• 1st, 2nd and 3rd Line Support
  :
  In cooperation with our suppliers provide 1st, 2nd and 3rd line support for colleagues and external suppliers
• Maintenance: Maintaining the current applications e.g. DCMS, BMS and ERP (specific per application), also Create and maintain documentation.
• Training: Provide training to the end users of the applications
• Proces optimization: Think about process optimization and advise the user groups, management
• Business requirements: Translate business needs into technical solutions and implement those solutions in the application
• Contractor management
  :
  Manage the contractor when in need of technical support
• Knowledge: Keep track on the developments of the applications
• Changes: Guide upgrades and patches according to the Penta Infra change process

Penta Infra is one of the top data center providers in Europe. We offer flexible data center solutions through a wide range of products and services, ranging from colocation to build-to-suit data centers.

We operate a European network of data centers both at hub and edge locations. As an experienced and reliable partner in the operation and construction of state-of-the‑art data centers, we provide our customers with a highly secure infrastructure - be it fully equipped build-to-suit data centers, operation and maintenance services or disaster recovery. Penta is growing at a rapid pace, the environment changes quickly.

You will work in a small dynamic, collaborative and experienced IT team. Our scale‑up environment ensures short communication lines with other departments,…